- Shipping to HI and AK is NOT free. Please purchase the "additional shipping" listing for $20.
- Handcrafted by artisans in the Philippines
- Materials: Native Capiz shell, brass sheet - BRASS SHEETING IS VERY FRAGILE AND MAY HAVE SOME SMALL IMPERFECTIONS AS SHOWN IN LAST IMAGE.
- 110 voltage suited for US and Canada standard.
- For indoor and covered outdoor use only
NOTE: This product is handcrafted using natural materials so there may be some very slight differences in size and or color. BRASS SHEETING IS VERY FRAGILE AND MAY HAVE SOME SMALL IMPERFECTIONS AS SHOWN IN LAST IMAGE.
Please message me for a photo of your exact parol before shipping to ensure satisfaction :)
*It is common for bulbs to come loose in shipping. If this happens please refer to this video to tighten the bulb. The bulbs are NOT broken! We will NOT accept returns for bulbs that just need tighten but will work with you to make sure they are able to turn back on.
How to tighten or replace bulb video: https://fb.watch/7Cn3O5IRFK/
1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Our parols are not water proof and have electrical components that can be damaged by water. The parols do come with a plastic covering but this does not completely seal the parol. Because of this we recommend the parol to be used indoors - although many of our customers use their parol on their front porch and have no problems. You are welcome to remove the plastic if you want to keep your parol inside but please know the plastic offers extra protection.
First we make sure that we pack the Parols the best we can, but in the event of accidental damage, we request you to contact us, as soon as possible (within 7 days of delivery). Please keep all packaging materials so the parol can be returned safely. We will first request photos of damages and the packing materials, then provide return label at our expense. We purchase insurance through a 3rd party for all of our parols so please be patient while we assist you - we are here to help! Need not to worry we will replace your Parol or will refund you if it no longer available.
We do offer wholesale opportunities for individuals with REGISTERED BRICK AND MORTAR BUSINESSES. If you are interested please feel free to message use.
Absolutely! All our parols are 110V and perfectly suited for use in the US/Canada
Dec 5, 2023
I received the item on time, tested it out, one bulb was not working. Contacted the seller and seller was helpful on sending a video on how to adjust the bulb since it came loose during shipment. It was time consuming and took my husband about 30 mins to safely take out the plastic without tearing it apart but was able to fix the loose bulb and now it’s working. We love the parol. We had the exact same capiz parol for the past 4 yrs but was destroyed because of the weather since we put it outdoors and we want the exact same one. Glad we found it again.
Nov 25, 2023
Loved how the item was shipped and packaged to us with care! The parol we picked gave us so many nostalgic memories back home.
Nov 25, 2023
Update: Seller met me in-person at my home to hand deliver a new parol. She offered 2 sizes, checked that the item was in good condition, and the lights work. I appreciate the extra effort to make things right with my order. Original item arrived with chipped paint. I contacted seller to identify a resolution.
Dec 2, 2022
I received my parol today. It’s so pretty. came really well packed. The parol is wrapped in clear plastic to protect it from scratches, which i didn’t take off yet. I love my capiz parol.
Mar 14, 2022